Step One
Inspection & Estimate
When we receive your watch, our CW21 watchmaker and trained staff will inspect it for condition and give you an estimate while you wait. If mailed to us, we'll call you with the estimate the day the watch is received.
Sandy Springs, Georgia
Every timepiece that comes through our door is inspected, serviced, and tested by a CW21 certified watchmaker, one of fewer than 300 in America, and backed by a two-year service guarantee.
Pre-Owned Rolex Inventory
We keep a curated selection of pre-owned Rolex and Swiss watches on hand, each one authenticated and serviced by our own workshop before it ever reaches a case. Our inventory changes often, so the best way to see what is currently in stock is to stop by the showroom or give us a call.
See Our Prestige Watches
Our Credentials
Rolex requires that only CW21 watchmakers repair their watches. You should also insist on this. We proudly display our watchmaker's CW21 certificate in our store. Please ask to see it.
CW21 stands for 21st Century Certified Watchmaker. This distinctive designation is from the American Watchmakers-Clockmakers Institute and assures that the watchmaker has successfully completed testing on various chronograph, automatic, and quartz watches. There are fewer than 300 CW21 watchmakers in America.
Our Process
Every watch that enters our workshop, from a vintage Rolex to a modern Swiss automatic, follows the same ten-step standard of care.
Step One
When we receive your watch, our CW21 watchmaker and trained staff will inspect it for condition and give you an estimate while you wait. If mailed to us, we'll call you with the estimate the day the watch is received.
Step Two
The case is removed from the bracelet. The serial and model numbers are recorded in our database. The movement is dismantled and each part is inspected before being ultrasonically cleaned in a special chemical solution.
Step Three
At LeeBrant, we have a parts account with most Swiss watch companies, where we order and use only the manufacturer's genuine parts. Included in our service are replacement of the gaskets and replacement of acrylic crystals on the models which have them.
Step Four
The movement is carefully reassembled using the different viscosities of lubricants required by the manufacturer. Rolex requires up to five different lubricants, assuring that your timepiece will last for years to come and perform within the manufacturer's standards.
Step Five
After assembly of the movement, it is calibrated to manufacturer's exacting standards. The movement is tested for several days in different positions, assuring you of optimum performance.
Step Six
We refinish the case and bracelet to restore them as close as possible to the original luster and finish.
Step Seven
The case and movement are carefully reassembled.
Step Eight
Each watch is pressure tested using three different steps to assure your watch meets water resistance to depths required by each manufacturer.
Step Nine
The final step is attaching the bracelet or strap to the case and examining the finish and accuracy of your watch.
Step Ten
Our high quality of service and our expertise allows LeeBrant to offer a two-year Service Guarantee. Excluded from this guarantee are issues due to any abuse or mishandling of the watch, by will or accident, or the opening of the case by any unauthorized third party.
Book Your Service
Reach out through our contact page, call us, or stop by our Sandy Springs showroom, Tuesday through Saturday, 10:00 am to 5:00 pm.
LeeBrant Watch Co. is an independent company and is not affiliated with any watch manufacturer or distributor. Application of custom accessories will void the watch manufacturer's original warranty and will preclude factory service. Rolex is a registered trademark of Rolex Watch U.S.A., Inc.